Working at Ash Tree House
Warwick Drive, Wigan, WN2 4DT
Operated by Ideal Carehomes (Number One) Limited
60 bedsResidential homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.9/10
Key Finding
"Staff feel well supported with thorough training and innovative activities programmes, although workloads can feel stretched at times."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding and social distancing rules, using PPE effectively, accessing testing, promoting safety through layout and hygiene. Risk assessments were in place, reviewed regularly, positive risk taking encouraged. Per 2021 and 2019 inspections.
Staff Culture
8/10
✓
Staff spoke positively about the service and management. One staff member told us, 'Yes, it's [the support] been excellent, every day I feel secure.'
Staffing Levels
7/10
✓
There were good staffing levels on the day of the inspection and evidence of sufficient staff on night shifts. The home had designated staff that only worked at this setting. Per 2019 comprehensive inspection.
Training & Dev
8/10
✓
Staff had a thorough staff induction programme, on-going training and refreshers... new champion scheme with staff members taking leads in specific areas... supervision sessions every eight weeks and annual appraisals. Per 2019 comprehensive inspection.
Management
8/10
✓
Staff felt the registered manager was very approachable and hands on. Staff felt well supported in their roles. Per 2019 comprehensive inspection.
Programmes
9/10
✓
'Make a wish/Magic moments' project set achievable targets... wishes fulfilled so far included theatre trips, a trip home to Spain to see family, trip to see a Westlife tribute act, a ride on a fire engine... community links with local schools and church. Per 2019 comprehensive inspection.
Points to consider
Staff numbers are good enough to meet needs without long waits, but staff say they are busy so workloads might feel stretched at times.
'The staff are busy, but they always have time for a chat.' Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews