Last updated: 10 February 2026
"Supportive management, good training and positive culture, but medicines storage issues and basic activities need improvement."
Medicines optimisation Score:2. We found a cabinet containing stock medicines for everyone in a person’s room. We asked the registered manager to relocate this to a more appropriate area.
Staff described a culture that was respectful of diversity and created positive teamwork. A staff member told us, “The best thing about the home is the culture. We have a diverse staff group and we are all treated equally; cultures are respected and valued.”
There were enough staff with the right skills, qualifications and experience. The provider made sure there were enough qualified, skilled and experienced staff.
Managers made sure staff received training and regular supervision to meet people’s needs and to maintain staff wellbeing. Staff completed training in areas identified as necessary for the service, including training on how to support people with a learning disability or autistic people.
The registered manager was praised for being open and approachable and supportive of diversity. Staff told us the registered manager was approachable and supportive.
A person told us, “I really like doing the gardening in the front and back gardens, tidying up and doing the weeding. I go to the local garden centre on regular visits.” Staff supported people to set goals including day activities and community involvement.
Medication storage not fully secure, with stock medicines kept in a resident's room.
we found a cabinet containing stock medicines for everyone in a person’s room. We asked the registered manager to relocate this to a more appropriate area.
Only basic activities like gardening and community outings, no dedicated coordinator or specialist programmes.
A person told us, “I really like doing the gardening in the front and back gardens, tidying up and doing the weeding. I go to the local garden centre on regular visits.”
Audits and checks in place but slow to turn into timely improvements or fixes.
Governance systems were in place, but auditing systems did not always result in timely improvements being made.
AI Generated
Last inspected: April 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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