Working at Ash Grove Care Home

Staffing levels meet needs with quick call bell responses, but no details on low staff turnover or minimal agency use.

Enough staff were employed at the service to ensure people's care and support needs were met. Call bells were consistently answered within a few seconds.

Training is tracked well with refreshers, but only standard programmes with no specialist courses or funded qualifications.

The registered manager kept a spreadsheet of all training staff had completed and dates of refresher training. This contained a colour code that highlighted any training that was due.

Varied daily activities with three coordinators, but basic like quizzes and crafts with no specialist therapeutic programmes.

3 activities co-ordinators provided support to people across 7 days every week. Small group activities for example quizzes and craft activities were offered as well as individual past times.