Working at Ash Grange Nursing Home
80 Valley Road, Walsall, WS3 3ER
Operated by HC-One Limited
42 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Good leadership and supportive culture where staff feel valued, but no details on staff retention or career training progression."
Safety & Risk
7/10
✓
2021 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding rules, using PPE effectively, accessing testing, and promoting safety through hygiene practices.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they enjoyed their job and felt supported in their roles through regular supervision and meetings. Per 2021: Staff wellbeing was promoted; individual meetings provided the opportunity to discuss concerns.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Sufficient numbers of staff were available to meet people's needs. We saw there were enough staff to respond when people needed them. Staff had opportunity to spend time with people and were not rushed.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received training appropriate to their roles including areas specific to people's individual needs such as diabetes. New staff completed the Care Certificate.
Management
7/10
✓
Per 2019 comprehensive inspection: People, relatives and staff spoke positively about the registered manager and said the service was well-led. They said the registered manager was approachable and had an open-door policy.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Different activities were organised daily; for example, arts and crafts, one to ones and external entertainers. [Activities co-ordinator] always got something going on.
Points to consider
Staff numbers are enough so care isn't rushed, but no word on staff turnover or agency workers.
Sufficient numbers of staff were available to meet people's needs. We saw there were enough staff to respond when people needed them. Staff had opportunity to spend time with people and were not rushed.
Training covers basics and some specialist needs like diabetes, but no funded qualifications or career paths.
Staff received training appropriate to their roles including areas specific to people's individual needs such as diabetes. Staff new to care completed the Care Certificate.
Varied daily activities with a coordinator like arts, crafts, bingo and entertainers, but no specialist programmes.
Different activities were organised daily; for example, arts and crafts, one to ones and external entertainers. [Activities co-ordinator] always got something going on.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews