Working at Ash Court Care Centre - Camden
Ash Mews, London, NW5 2PW
Operated by Ash Court Community Limited
62 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Supportive managers and staff feeling valued with enough people on shifts, but medicines safety issues and basic activities hold it back."
Safety & Risk
4/10
!
Some aspects of medicines were still not managed safely. Therefore, the provider was still in breach of regulation 12.
Staff Culture
6/10
✓
Staff said they felt supported as they received emotional and practical help from the managers, colleagues and when appropriate the local authority.
Staffing Levels
6/10
✓
There were enough staff on each shift to support people safely.
Training & Dev
5/10
!
Formal staff one to one supervisions during the last 12 months have been reduced due to demands related to the Coronavirus pandemic.
Management
5/10
!
Overall the managers at the home received positive feedback from staff, people, their relatives and external professionals. They all said the managers were kind, attentive and willing to take improvement action when gaps in the service delivery were identified.
Programmes
4/10
!
Per 2019 comprehensive inspection: Activities included cake decorating, reminiscence, film, shopping, arts and crafts and domino games.
Points to consider
Medication handling still has gaps like missing guides for painkillers given only when needed and tube feeding instructions.
Guidance in the form of PRN protocols was not always in place... these were not prescribed (by the authorised person) on the MAR to be given via PEG.
Just basic activities like crafts and games, no coordinator or special programmes to vary the workday.
Per 2019 comprehensive inspection: Activities included cake decorating, reminiscence, film, shopping, arts and crafts and domino games.
Supervisions reduced by COVID demands, and specialist training postponed for some staff.
Formal staff one to one supervisions during the last 12 months have been reduced due to demands related to the Coronavirus pandemic... Training for other staff had been postponed due to the Coronavirus pandemic.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2021
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews