Working at Ascot Lodge Nursing Home

Safety has gaps like unclear guides for as-needed meds and one staff not thickening drinks right, risking choking.

People that were prescribed as and when required ‘PRN’ medicines did not always have robust guidance... we noted one staff not following the correct process for the thickening of drinks for a person at risk of choking.”

Staffing is enough most days but sometimes feels stretched with staff run off their feet and agency for sickness.

There are enough staff about, but they are run off their feet... If someone does phone in sick the nurse will have already phoned up a staff or agency.”

Activities programme exists with a coordinator and outings but relatives say there is not enough to keep things varied.

Some relatives expressed the wish to have more stimulation and activities... I feel that there is not enough stimulation, more activities are needed.”