Last updated: 9 February 2026
"Supportive management, longstanding staff and a strong family culture, although basic training and no regular activities programme hold it back."
Safeguarding policies and processes were in place... Safe recruitment processes... People were supported to receive their medicines safely. Processes were in place to help review and analyse risk.
The home had a 'family' feel to it... Staff were keen to tell us how much they loved their job and thought of the people they cared for as 'family'. 'It's amazing here, it's like one big family.'
Many of the staff were longstanding members who had worked at the home for several years. The provider ensured there were sufficient numbers of suitable staff and people's needs were met in a timely way.
The service made sure staff had the skills, knowledge and experience to deliver effective care and support. People told us, 'Staff are well trained and kind with it' and 'Staff are very well trained and very professional.'
The management team were well thought of by people, their relatives and staff. 'The managers are so very supportive, and that makes us work really well as one big team.'
The home held functions for people and their relatives, such as cheese and wine afternoons and garden parties... Staff supported people to maintain relationships, follow their interests and take part in activities.
Basic events like garden parties but no regular activities programme or coordinator, so the job is mostly hands-on personal care.
The home held functions for people and their relatives, such as cheese and wine afternoons and garden parties
Only standard training mentioned with no specialist courses or funded qualifications for career growth.
The service made sure staff had the skills, knowledge and experience to deliver effective care and support.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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