Working at Ascot Grange Care Home
Bagshot Road, Ascot, SL5 9PR
Operated by Willowbrook Healthcare Limited
106 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Positive team spirit and safety systems, but short staffing from absences and no activities programme hold it back."
Safety & Risk
7/10
✓
Systems were in place to protect people from harm... staff were confident to raise concerns; appropriate action taken on previous falls concerns
Staff Culture
7/10
✓
Most staff described positive staff morale and felt valued... 'We all get on well there is good team spirit'
Staffing Levels
5/10
!
Some people and staff told us the service was sometimes short staffed... unplanned absences were covered by staff overtime, managers and agency staff
Training & Dev
6/10
✓
Staff attended mandatory and specific training to meet people's needs... most staff received regular supervisions
Management
6/10
✓
People told us... 'the manager is approachable'; staff said 'Management have always had the office doors open and invited staff to sit down and talk'
Programmes
3/10
✕
No structured activities programme, coordinator or creative engagement mentioned; some people spent time tending to plants in the greenhouse
Points to consider
Sometimes short staffed because of unplanned absences, covered by overtime, managers helping out or some agency workers
Some staff raised concerns with us about being short staffed due to unplanned absences and were unhappy about the pressure this placed on staff... covered by staff overtime, managers and agency staff
No activities programme or coordinator, so the role is mostly routine personal care
No mention of dedicated activities coordinator, structured programmes or creative engagement beyond routine care and garden access
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
?
Not rated
Responsive
?
Not rated
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews