Working at Arundel House
Victoria Road, Barnstaple, EX32 9HP
Operated by Mr David Crick and Sidharth Marwah
18 bedsResidential homes
Workplace Score
4.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.3/10
Key Finding
"Staff feel supported with enough people on duty to meet needs, but poor management oversight and safety lapses hold it back."
Safety & Risk
3/10
✕
Risks were not always identified, assessed, and safely managed... fire alarms tests, fire drills, smoke detector checks... were not being carried out.
Staff Culture
6/10
✓
Staff told us they felt supported by the registered manager. We saw evidence support had been provided for a staff member following an upsetting incident.
Staffing Levels
5/10
!
Although staffing had not always been easy during the pandemic, there were now enough staff to meet people's needs and provide safe care and support.
Training & Dev
4/10
!
Staff had not received training about some people's needs, for example, epilepsy, and learning disability.
Management
3/10
✕
The provider and registered manager did not always understand their role, quality performance and regulatory requirements; governance processes were not effective.
Programmes
3/10
✕
Per 2019 comprehensive inspection: There were some in house activities on offer. These tended to be ad hoc and depending on who was in and what they wished to do. People told us they enjoyed board games and watching films.
Points to consider
Managers miss risks and don't keep good oversight, so problems build up.
There was a lack of good governance and oversight of the service.
Safety checks for fire, windows, and infection control are not done properly.
Fire alarms tests, fire drills, smoke detector checks, and emergency lighting safety checks and maintenance were not being carried out.
Staff lack training on key needs like epilepsy and learning disabilities.
Staff had not received training about some people's needs, for example, epilepsy, and learning disability.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews