Working at Arun Lodge Residential Care Home
6-8 Stocker Road, Bognor Regis, PO21 2QF
Operated by Mrs Annette Rawlins
19 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Well-managed by a respected manager and deputy with a positive staff culture, but covert medicines issues without pharmacist involvement and agency staffing need improvement."
Safety & Risk
5/10
!
One person received their medicines covertly... The pharmacist had not been involved in the decision making. This is not in line with nationally recommended best practice.
Staff Culture
7/10
✓
There was a positive staff culture and staff were motivated and enthusiastic.
Staffing Levels
6/10
✓
The registered manager ensured staffing levels were sufficient. At the time of our inspection, agency staff were being used until new staff were appointed to fill the two staff vacancies.
Training & Dev
6/10
✓
Staff spoke positively about the training they completed. This included refresher training such as health and safety, food hygiene, first aid, safeguarding and moving and handling.
Management
8/10
✓
The service was well managed, by a registered manager and deputy manager who were well respected by the staff team.
Programmes
6/10
✓
range of entertainment that included coffee mornings at the local church, visiting flautist, visiting pets and craft workshops.
Points to consider
Covert medication given without involving the pharmacist as recommended.
The pharmacist had not been involved in the decision making. This is not in line with nationally recommended best practice.
Agency staff used to cover two vacancies while recruiting new permanent staff.
agency staff were being used until new staff were appointed to fill the two staff vacancies.
Only standard refresher training and supervision meetings not always recorded.
Supervision meetings, which give staff and their manager the opportunity to discuss work performance and development needs, were not always recorded.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews