Working at Arthur Court

Accident records are not always reviewed properly or used to update care plans.

Accident and incident oversight was not always documented and used to inform and update care plans.

Not all staff have completed training on supporting people with learning disabilities and autism.

Staff had not all completed training in supporting people with a learning disability and autistic people.

Audits and checks do not spot issues early enough to fix them.

Checks and audits were not effective in identifying and making improvements identified during the inspection.