Last updated: 9 February 2026
"Stable long-serving staff with good training and safety practices, but no registered manager in post as the owner manages directly."
Staff had good knowledge of safeguarding, how to report abuse, detailed risk assessments with triggers and management strategies, and people received medication as prescribed with audits.
Staff spoke positively about the registered provider, received regular supervision and support, and found staff meetings useful.
People knew the staff supporting them because the staff had worked at the service for a number of years; staff told us they always use permanent staff not agency and there were enough staff to meet people's needs.
Staff had completed training in safeguarding, medication, first aid, challenging behaviour and epilepsy and were supported to complete external training such as health and social care qualifications and leadership courses.
There was not a registered manager in post. This was because the registered provider managed the service and there was a small staff team providing care and support to people.
People had group and individual activity planners and were supported to engage in meaningful activities such as art, watching television, community access, college, mosque visits and gardening.
No permanent manager in post, owner runs things directly instead.
There was not a registered manager in post. This was because the registered provider managed the service and there was a small staff team providing care and support to people.
Activities are regular with variety like art, trips to mosque and college, but no dedicated coordinator or specialist programmes.
People were supported to engage in both group and individual activities such as art and watching television and they looked happy whilst doing this. People had both group and individual activity planners.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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