Last updated: 10 February 2026
"Approachable leadership, low staff turnover and family atmosphere, although basic activities and standard training hold it back."
Safe medication with audits and no missed doses; good risk assessments and safeguarding training.
Family atmosphere; staff said 'I absolutely love working here' and felt looked after by provider.
Sufficient staff for 1-1 support, staff not rushed; relative noted 'very low staff turnover'.
Staff received relevant training with high completion rates and annual medication competence checks.
Provider was a regular visitor, knew staff and people well; staff said 'very approachable' and covered shifts during bereavement.
People had access to basic activities like trips to shopping centre, tenpin bowling, holidays.
No dedicated activities coordinator or specialist programmes, so the role is mostly routine care with basic outings.
People had the opportunity to go out on trips and activities in the local community... shopping centre and to play tenpin bowling.
Only standard mandatory training, no specialist courses or funded qualifications.
Staff told us that the provider encouraged staff to complete training and records showed that completion rates were high.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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