Working at Arshad Mahmood - 112-114 Carlton Road
Small Heath, Birmingham, B9 5EA
Operated by Arshad Mahmood
4 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Approachable leadership, low staff turnover and family atmosphere, although basic activities and standard training hold it back."
Safety & Risk
8/10
✓
Safe medication with audits and no missed doses; good risk assessments and safeguarding training.
Staff Culture
8/10
✓
Family atmosphere; staff said 'I absolutely love working here' and felt looked after by provider.
Staffing Levels
8/10
✓
Sufficient staff for 1-1 support, staff not rushed; relative noted 'very low staff turnover'.
Training & Dev
6/10
✓
Staff received relevant training with high completion rates and annual medication competence checks.
Management
8/10
✓
Provider was a regular visitor, knew staff and people well; staff said 'very approachable' and covered shifts during bereavement.
Programmes
4/10
!
People had access to basic activities like trips to shopping centre, tenpin bowling, holidays.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role is mostly routine care with basic outings.
People had the opportunity to go out on trips and activities in the local community... shopping centre and to play tenpin bowling.
Only standard mandatory training, no specialist courses or funded qualifications.
Staff told us that the provider encouraged staff to complete training and records showed that completion rates were high.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews