Working at Aronel Cottage Care Home Limited
5-11 Highfield Road, Bognor Regis, PO22 8BQ
Operated by Aronel Cottage Care Home Ltd
38 bedsNursing homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Staff enjoy a friendly family atmosphere with supportive leadership, but limited activities and busy staffing times hold it back."
Safety & Risk
6/10
✓
Safe – Good... The registered manager reported serious concerns to the local safeguarding team. Medicines were managed safely. There were sufficient qualified staff to keep people safe.
Staff Culture
7/10
✓
Staff told us they enjoyed working at the service... The registered manager told us they supported staff as they knew happy staff provided better care. They told us they did not use agency staff as regular staff were happy to work extra shifts. Staff of various nationalities worked together... saw strength in difference.
Staffing Levels
5/10
!
There were enough staff to keep people safe, although people said there were times they felt there could be more staff for comfort. A person told us... sometimes I wait half an hour.” Staff also told us there were busy times, but they said care was always safe.
Training & Dev
5/10
!
Staff had supervisions and these were recorded. Staff had the correct level of safeguarding training and knowledge... annual infection control training which included a face to face practical.
Management
6/10
✓
Staff felt happy with the leadership and told us so, a staff member said, 'The manager is really easy to talk to, no problem. I can always go to a manager. I like the job here. It’s friendly and fun, the manager is nice. It’s like a big family.'
Programmes
4/10
!
There’s a quiz on Tuesdays, and on Friday they have a singer. They have certain things on regularly... However a person also told us, 'There’s not a lot of activities. They could do with a bit more.' Entertainment was provided, but was passive, people did not have activities they could join in with.
Points to consider
No proper activities programme or coordinator, just basic passive entertainment like quizzes and singers, so the role is mostly routine personal care.
Entertainment was provided, but was passive, people did not have activities they could join in with, or that were targeted at their likes, or strengths.
Staffing is adequate for safety but gets busy in mornings and mealtimes, so there are sometimes waits for residents.
people said there were times they felt there could be more staff for comfort... I wait until 9.30... Sometimes I wait half an hour.” Staff confirmed busy times.
Only standard mandatory training like safeguarding and infection control, no specialist courses or funded qualifications mentioned.
Staff had the correct level of safeguarding training... annual infection control training... Staff had supervisions and these were recorded.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews