Working at Arnold
Redhill Farm, Nottingham, NG5 8NE
Operated by Heathcotes Care Limited
10 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.3/10
Key Finding
"Staff feel supported by management and value the positive culture, but safety risks like unlocked cleaning cupboards and staff not wearing PPE hold it back."
Safety & Risk
4/10
!
Cleaning products were stored in lockable cupboards... However, both cupboards were found to be unlocked. Staff were observed not wearing personal protective equipment (PPE).
Staff Culture
6/10
✓
Staff told us they felt supported by the registered manager.
Staffing Levels
5/10
!
People living at the care home at the time of the inspection were supported by enough staff to meet their care needs. The registered manager had recruited additional care staff and covered any gaps in the rota with regular agency staff who understood people's care needs.
Training & Dev
5/10
!
Staff had received appropriate training to enable them to meet people's complex care needs. One staff member told us, 'I have received all the necessary training to support the service users in a person-centred way.'
Management
6/10
✓
Staff told us they felt supported by the registered manager and told us they believed improvements in the service were being made.
Programmes
5/10
!
People had individual programmes of activities in place where that was assessed as appropriate for them. This included leisure activities in the care home and in the community.
Points to consider
Safety risks like unlocked cleaning cupboards and staff not always wearing face masks properly make the workplace less secure.
both cupboards were found to be unlocked... Staff were observed not wearing personal protective equipment (PPE). On each of the inspection site visits care staff were initially seen not wearing PPE face masks... or not wearing their face mask properly.
Staffing is adequate now but still relies on regular agency workers to fill gaps after past shortages.
covered any gaps in the rota with regular agency staff... 'In the past we did struggle due to being short of staff, but since [registered manager] has come here they have made efforts to put better staffing levels in place.'
Only standard training with refreshers, no specialist courses or funded qualifications mentioned.
Staff had received appropriate training... 'They give us refresher training to keep us up-to-date'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews