Working at Ariya House

The provider initiated a genuinely open culture where accident and incidents were openly discussed and highly valued as vital learning opportunities and development.

The atmosphere throughout Ariya House was exceptionally positive, welcoming and homely. Feedback from people who used the service, their relatives, staff and professionals was consistently extremely positive.

There were enough staff readily available to support people to meet their needs. Staff told us staff morale was excellent and that had positively impacted on people using the service.

Staff spoke highly of the training opportunities they were given and were motivated and supported to progress within the company. There was an 'aspiring senior' course to skill people up to become effective leaders.

The management team consisted of excellent leaders who, along with a strong staff team, had the skills to deliver exceptional support to people in order for them to achieve their goals.

A "Goal Attainment Scaling" (GAS) programme was in place. This was a process by which therapists could measure to what extent people were achieving their desired goals and allowed them to develop steps for people's goals to be achieved... led to the person's safe discharge.