Last updated: 9 February 2026
"Exceptional leadership, highly motivated staff with a family atmosphere, innovative activities, and strong safety practices."
2020 targeted inspection: Assured safe infection prevention with enhanced cleaning, PPE, testing, capacity assessments; Per 2018: Strong safeguarding awareness, safe medicines, incidents investigated and shared for learning.
Per 2018 comprehensive inspection: Staff highly motivated, worked as a team with family atmosphere, valued and well-supported; staff said 'I belong here' and showed passion beyond job.
Per 2018 comprehensive inspection: Sufficient staff on duty to meet needs, staff not rushed with time to chat; relative said 'No worries whatsoever about staffing levels'; robust recruitment procedures.
Per 2018 comprehensive inspection: Thorough induction, care certificate, regular supervision and appraisals, access to further training and career development; staff observed for competency e.g. medicines.
Per 2018 comprehensive inspection: The service was exceptionally well-led with excellent leadership; registered manager showed real passion and commitment, staff highly motivated and supported.
Per 2018: Large range of meaningful activities including cruises, zip lines, trampoline park, music therapy, pamper sessions, community links with outcomes like increased independence; Per 2020: Sensory garden, exercise bike, adapted activities during pandemic.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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