Last updated: 10 February 2026
"A happy family-like team with strong safety and good training, but basic staffing without strong retention and limited activities."
2021 IPC inspection: 'The outbreak was effectively controlled'; 2019: medicines managed safely, strong safeguarding and risk assessments post-improvements.
Per 2019 comprehensive inspection: Staff said 'There's a buzz here, we're all just happy to be at work' and 'This is like my family'; strong team spirit and openness.
Per 2019 comprehensive inspection: 'There were sufficient staff deployed to both floors... people's needs were being responded to in a timely manner.'
Per 2019 comprehensive inspection: 'well-trained staff team... mandatory training and additional courses... rolling training programme'; staff said 'The training is very good.'
Per 2019 comprehensive inspection: 'The new manager is very good and approachable'; open door policy and visible leadership.
Per 2019 comprehensive inspection: 'Activity co-ordinators work closely...'; community trips to schools, pubs, garden centres; varied engagement.
Staff numbers meet basic needs and call bells get answered on time, but no details on low staff turnover or little use of agency workers.
Per 2019 comprehensive inspection: 'There were sufficient staff deployed to both floors... call bells were answered within the provider's allocated timeframe'
There is an activities coordinator and some community outings, but nothing like specialist therapy programmes to make the job more varied.
Per 2019 comprehensive inspection: 'Activity co-ordinators work closely with all departments... Activities were arranged with local schools, pubs and garden centres.'
Recruitment checks were mostly done for new staff, but some files were incomplete until fixed after inspection.
Per 2019 comprehensive inspection: 'Most of the required pre-employment checks were in place... some files had incomplete information.'
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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