Working at Arguam House
50 Valletort Road, Plymouth, PL1 5PN
Operated by Waters Park House Limited
10 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Stable staffing and staff feeling valued by management, but inconsistent checks on medicines and equipment are a concern."
Safety & Risk
7/10
✓
People were protected from the risk of avoidable harm or abuse as staff were aware of their safeguarding responsibilities and knew how to report any concerns. Risks to people's health or well-being were assessed, monitored, and managed.
Staff Culture
6/10
✓
Staff morale within the service was good and staff said they felt valued and listened to by the management team. One member of staff said, 'I feel very supported by the management team they work well.'
Staffing Levels
7/10
✓
There was a consistent staff team who worked closely together. People were supported by enough staff to meet their needs... 'There is enough staff, and they always have time for you, and you are not rushed.'
Training & Dev
/10
✕
Dimension not covered by the inspection reports.
Management
4/10
!
Governance processes were not always effective. Checks and audits undertaken by the management team were not always recorded or regularly reviewed which meant they could not be relied upon.
Programmes
/10
✕
Dimension not covered by the inspection reports.
Points to consider
Managers do not do regular checks on things like medications, mattresses, and call bells, so problems might not get spotted in time.
medicines, mattresses, and call bell audits were completed inconsistently. Environmental checks were not updated once works had been done.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Requires improvement
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews