Working at Argentum Lodge
81 Silver Street, Bristol, BS48 2DS
Operated by Argentum Lodge Limited
56 bedsNursing homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Strong visible management and positive culture with long-serving staff, although activities lack specialist programmes and innovation."
Safety & Risk
8/10
✓
The provider had a strong proactive and positive culture of safety, based on openness and complete honesty. Staff actively listened to concerns about safety and thoroughly investigated and reported safety events. Lessons were always learnt... Records demonstrated people received their medicines as prescribed... with no unexplained gaps or omissions identified.
Staff Culture
8/10
✓
The service had a positive and open culture. Staff told us they enjoyed working at the service and this was evident through several long serving staff members. Staff comments included, “We are always supported with new ideas.” and “At Argentum as staff we are part of one big system...”
Staffing Levels
7/10
✓
The manager used a dependency tool to calculate the numbers of staff they needed; this was reviewed regularly. There were sufficient staff available, with the right skills and experience to keep people safe and provide high quality care. Relative’s comments included, “Staff interaction is good. The resident to staff ratio is better here.”
Training & Dev
7/10
✓
The provider had a training matrix to ensure staff compliance with training. This showed most staff and nurses were up to date with their required training. Staff told us they had the training they needed to be able to do their jobs well. The manager ensured staff were supported and received regular supervision and annual appraisals.
Management
8/10
✓
The management team were visible, actively involved and approachable. They gathered feedback regularly through surveys and other channels, and the overall response was positive. Staff comments included, “My line manager and management in the home is second to none”
Programmes
6/10
✓
The activities team engaged with people and encouraged them to take part in a wide range of activities within the home and people had regular opportunities to access the local community. Activities available... included church and sewing groups, visiting singers, quizzes and bingo. People also had opportunities... to local cafes and shops.
Points to consider
The role has regular group and community activities coordinated by a team, but lacks specialist programmes or innovative methods that would add more variety beyond routine care.
The activities team engaged with people and encouraged them to take part in a wide range of activities within the home and people had regular opportunities to access the local community. Activities available... included church and sewing groups, visiting singers, quizzes and bingo.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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