Working at Ardsley House
55a Royston Hill, Wakefield, WF3 2HN
Operated by J C Care Limited
13 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Supportive management and positive staff culture with good retention, but medication recording issues and risk assessments need improvement."
Safety & Risk
5/10
!
Per Feb 2020 inspection: Improvements required in recording of PRN medication and thickeners, audits had not identified issues; some risk assessments needed more detail, though no harm and action taken.
Staff Culture
7/10
✓
Per Feb 2020 inspection: Staff told us... they worked well together as a team... Staff we spoke with talked about the satisfaction they gained from working at the service.
Staffing Levels
6/10
✓
Per Feb 2020 inspection: We found there were adequate levels of staffing... Staff told us there were enough staff and they worked well together... Most staff had been working at the service for several years.
Training & Dev
6/10
✓
Per Feb 2020 inspection: People were supported by staff who had the training to meet their specific needs... Staff had regular support, supervision sessions and yearly appraisals.
Management
7/10
✓
Per Feb 2020 inspection: The registered manager had a good oversight... People, relatives and staff shared positive feedback about the registered manager including 'she is really approachable'.
Programmes
6/10
✓
Per Feb 2020 inspection: People were involved in regular activities... 'gardening every Monday... bowling on a Wednesday, pottery on a Thursday'... supported to attend the circus.
Points to consider
Medication records lacked details for as-needed medicines and drink thickeners, and audits missed these gaps.
Protocols for 'as and when required' (PRN) medication required further detail... Improvements were also required in recording the number of scoops of thickener added to people's drinks... these had not been identified in recent medication audits.
Staffing is adequate with enough on shift and good long service, but they adjust levels rather than having extra capacity.
We found there were adequate levels of staffing and the registered manager explained how they adjusted staffing levels depending on the support people required.
Training covers basics like life support and mental health awareness with supervision, but no specialist courses or funded qualifications.
Staff had been trained in areas such as basic life support, fire safety, food safety, and mental health awareness... Staff had regular support, supervision sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews