Last updated: 10 February 2026
"An approachable manager, positive culture where staff feel valued, and strong safety practices, although staffing lacks stability and training is only standard."
Staff knew what signs to look for to keep people safe from harm or abuse and there were up to date procedures in place for them to follow. They were confident that if they reported any concerns to the registered manager or provider they would take the appropriate action.
The service had a positive ethos and an open culture. Staff felt valued. One member of staff said, '[Provider] is good at telling us how good we are.'
There was enough staff to meet people's needs and the registered manager endeavoured to ensure people were supported by the staff they knew.
Staff training was relevant to their role and the training programmes were based around current legislation and best practice guidance. Staff told us they received training regularly and records confirmed this.
The registered manager was approachable, understood the needs of people, and listened to staff and relatives.
People were encouraged and supported to take part in activities both in the home and in the local community. One person said, 'It's good, I get to do lots of things, I like going to a youth club and doing some karaoke here.'
Staffing is adequate to meet needs but no details on stable team or low agency use.
There was enough staff to meet people's needs and the registered manager endeavoured to ensure people were supported by the staff they knew.
Only standard training with regular sessions, no specialist courses or funded qualifications.
Staff training was relevant to their role and the training programmes were based around current legislation and best practice guidance. Staff told us they received training regularly and records confirmed this.
Activities include community outings and home events but no dedicated coordinator or specialist programmes.
People were encouraged and supported to take part in activities both in the home and in the local community. One person said, 'It's good, I get to do lots of things, I like going to a youth club and doing some karaoke here.'
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp