Last updated: 10 February 2026
"Staff feel valued with high morale in an open culture committed to safety, but staffing lacks strong retention."
Per 2019 comprehensive inspection: There was an open culture in the home and the whole staff team demonstrated commitment to learning lessons when things had gone wrong.
Per 2019 comprehensive inspection: Staff enjoyed their jobs and felt supported by their managers. One staff member said, 'I feel valued here, morale is high'.
Per 2019 comprehensive inspection: Staff were recruited safely, and enough staff were on duty during our visit to meet people's needs.
Per 2019 comprehensive inspection: Staff had completed more in-depth dementia training. Staff confirmed the training had increased their knowledge and confidence.
Per 2019 comprehensive inspection: People and relatives spoke positively about the accessibility of managers and the leadership of the service.
Per 2019 comprehensive inspection: 'Vast improvement in activities. They're very good. Something is on every day.' Two activity coordinators mentioned.
Staffing is adequate but nothing special, no mention of low staff turnover or minimal agency use.
Staff were recruited safely, and enough staff were on duty during our visit to meet people's needs. Per 2019 comprehensive inspection.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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