Last updated: 10 February 2026
"Hands-on leadership, happy inclusive culture and improved safety, although staffing lacks stable teams and training is standard."
Risk management had improved since our last inspection because risks were assessed, and guidance was in place to help staff provide safe care.
Staff enjoyed working at the service and described the culture as 'inclusive' and, 'happy'.
Enough staff were on duty to meet people's needs and provide safe care during our visit.
New staff completed an induction and staff spoke positively about their ongoing training which helped them to keep their knowledge and skills up to date.
The registered manager chose to work occasional shifts alongside the staff team. Their hands-on approach meant they had a clear overview of people's experiences of the service provided.
People were happy with the range of social activities provided... activities for people living with dementia had significantly improved including interactive robotic pets.
Staffing is adequate to keep care safe, but no details on stable teams or low agency use.
Enough staff were on duty to meet people's needs and provide safe care during our visit.
Only standard induction and ongoing training, no specialist courses or funded qualifications.
New staff completed an induction... Staff spoke positively about their ongoing training.
Some varied activities like trips and robotic pets, but no dedicated coordinator or specialist programmes.
People were happy with the range of social activities... Interactive robotic pets had also been purchased.
AI Generated
Last inspected: September 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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