Working at Arden Park

Recruitment records do not fully show all checks were done for new staff, so you cannot be sure everyone is safe to work with residents.

recruitment records did not consistently show some checks were fully completed to demonstrate staff were safe to work with people.

Only basic activities like quizzes, dominoes and art by staff with no dedicated coordinator, so the job is mostly routine personal care.

Some activities were provided on an individual level by staff, and others in small groups. These included, talking, playing dominoes, creative art work and a quiz in the afternoon.

One safeguarding concern was not reported to the regulator as required, and medication was not always watched being taken.

One safeguarding incident had not been reported to us as required... some people said staff did not always observe them when they took them.