Last updated: 10 February 2026
"People and relatives happy with management and staff feel supported, but incomplete recruitment checks and limited activities are concerns."
Recruitment records did not consistently show some checks were fully completed. One safeguarding incident had not been reported to us as required.
Staff were positive about working at the home. One staff member told us, 'Staff are supportive, if I have a problem I will ask the senior before doing it. I love it.'
There were enough staff to support people's needs and staff were happy to work extra shifts when needed.
Staff told us they completed training they needed to be competent in their role and felt confident in their abilities to meet people's needs.
People and relatives were happy with the care they received and spoke positively about the management of the service.
Some activities were provided on an individual level by staff, and others in small groups. These included, talking, playing dominoes, creative art work and a quiz in the afternoon.
Recruitment records do not fully show all checks were done for new staff, so you cannot be sure everyone is safe to work with residents.
recruitment records did not consistently show some checks were fully completed to demonstrate staff were safe to work with people.
Only basic activities like quizzes, dominoes and art by staff with no dedicated coordinator, so the job is mostly routine personal care.
Some activities were provided on an individual level by staff, and others in small groups. These included, talking, playing dominoes, creative art work and a quiz in the afternoon.
One safeguarding concern was not reported to the regulator as required, and medication was not always watched being taken.
One safeguarding incident had not been reported to us as required... some people said staff did not always observe them when they took them.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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