Last updated: 9 February 2026
"Supportive management and positive culture with varied activities, but gaps in medication records affect safety."
Per 2020: errors and gaps in medicines administration records (MAR), staff not signing when administered, notifications not sent to CQC.
Per 2020: staff said 'manager listens, open door policy, discuss careers'; positive culture, people and relatives said staff lovely and welcoming.
Per 2022: 'No issues with staffing', enough staff to provide continuity if shortage; per 2020: enough staff to meet needs, call bells answered quickly.
Per 2020 comprehensive inspection: staff had access to required training, new staff enrolled on Care Certificate, supervision discusses training.
Per 2022: staff said 'the manager always puts residents health first'; per 2020: manager available and approachable, staff felt supported with open door policy.
Per 2020: observed games, exercises, film shows, pet therapy by trained therapist, garden parties, cake decorating, chicken keeping in garden.
Medication records had gaps and missing signatures, so it's unclear if meds were always given right.
We found errors in relation to the number of medicines two people had because staff had not signed the medicines administration records (MAR) when administered and several gaps in the MAR.
Staffing is adequate but nothing special, with no info on stable teams or low agency use.
People told us staff were on hand to assist them and staff confirmed there were enough staff to meet people's needs.
Only standard mandatory training and basic inductions like the Care Certificate, no specialist courses or funded qualifications.
Experienced staff completed the homes induction and enrolled on a course in health and social care. Staff who had no prior care experience were enrolled on the Care Certificate.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp