Working at Archers Park
Archer Road, Sunderland, SR3 3DJ
Operated by Indigo Care Services Limited
40 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive management, person-centred culture, regular training, and engaging activities, although staffing meets needs without standout retention."
Safety & Risk
7/10
✓
2022 IPC inspection: Assured provider using PPE effectively, regular testing, managing outbreaks, up-to-date policy; 2019: Risks well managed, incidents recorded/analysed, safe medicines systems, staff trained in safeguarding.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Person-centred culture; staff valued and supported with awards, HR drop-ins, and manager going extra mile for staff per healthcare professional.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff on duty to meet the needs of people; 2022: effective contingency plans for COVID-related staff pressures.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff received regular supervisions, annual appraisals, relevant up-to-date training including CAIT for dementia communication, NEWS, and NHS simulation bus training.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager was approachable and promoted a person-centred culture; staff valued with 'making a difference' award, monthly HR workshops, visible presence, praised by professional for going extra mile for staff.
Programmes
7/10
✓
Per 2019 comprehensive inspection: Activities coordinator delivered tailored activities including virtual reality reminiscence therapy, bowls sessions, beer tasting, regular trips to museums and seaside, community links with school children and theatre group.
Points to consider
Staff numbers are enough to cover shifts but nothing special, with no details on low staff turnover or agency use.
Per 2019 comprehensive inspection: There were enough staff on duty to meet the needs of people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews