Working at Arbour Street
53 Arbour Street, Southport, PR8 6SQ
Operated by Parkcare Homes (No.2) Limited
3 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported in a positive culture with strong safety and good training, but basic activities without a coordinator and regular bank staff hold it back."
Safety & Risk
8/10
✓
Systems for reporting concerns were robust... Our assessment of records indicated that the number of reportable incidents in the previous 12 months was low. There was evidence that the frequency and severity of incidents had reduced.
Staff Culture
7/10
✓
Staff told us that they felt well supported. Staff spoke with confidence regarding their role and influence over the development of the service and the culture.
Staffing Levels
6/10
✓
Most staff had worked at Arbour Street for a long time and were deployed in sufficient numbers to provide safe care. Regular bank staff were used to ensure consistency when cover was required.
Training & Dev
7/10
✓
Staff were given opportunities to complete accredited training to support their career development. Records indicated that staff received regular group and individual supervision.
Management
6/10
✓
The registered manager, provider and staff promoted an open, positive culture with a focus on high-quality, person-centred care. The registered manager and provider made effective use of audits and other sources of information to review and improve practice.
Programmes
5/10
!
People were involved in planning individual and small group activities. For example, excursions to local facilities. One person was supported to maintain the rear garden.
Points to consider
Just basic activities like outings, gardening and cooking, no activities coordinator or special programmes to make the job more interesting.
People were involved in planning individual and small group activities. For example, excursions to local facilities. One person was supported to maintain the rear garden.
Staffing levels are sufficient but regular bank staff are used when cover is needed.
Regular bank staff were used to ensure consistency when cover was required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews