Working at Arbour Lodge
92 Richmond Road, Wolverhampton, WV3 9JJ
Operated by Arbour Lodge Limited
29 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by an approachable manager in a positive atmosphere with strong safety practices, although staffing is sometimes stretched."
Safety & Risk
7/10
✓
Staff had been trained in safeguarding and knew how to escalate concerns... Risks were assessed, managed and known by the staff team. People received their medicines as prescribed... Incidents and events were reviewed to ensure learning and improvement.
Staff Culture
7/10
✓
There was a positive atmosphere amongst the staff team... Staff told us they felt supported in their role and could offer ideas or suggestions... One staff member said, 'I love working here. The manager is very approachable.'
Staffing Levels
5/10
!
People and relatives told us there were enough staff to keep people safe... Staff told us they felt there were times when they would benefit from more staff members. We observed staffing levels... enough staff to provide care in a timely way.
Training & Dev
/10
✕
Management
7/10
✓
The registered manager encouraged feedback and had established strong working relationships with people, relatives and the staff team. Staff told us they felt supported... 'I love working here. The manager is very approachable.'
Programmes
/10
✕
Points to consider
Staffing is adequate but staff say there are times they could use more team members on shift.
Staff told us they felt there were times when they would benefit from more staff members.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews