Working at Arboretum Nursing Home

Some staff have not completed refresher training, so their skills might not reflect the latest best practices.

Staffing training records showed a number of staff had not completed some required aspects of their training. Most staff had previously completed the learning, but required refresher training.

Staffing is adequate with enough people on shift but recruitment files for some miss full job history or qualification details.

Systems used for the safe recruitment of staff were not always effective. Some staff files did not contain a full employment history, or details of qualifications held by the staff member.