Working at Arbor Way
78a Arbor Way, Birmingham, B37 7LD
Operated by Royal Mencap Society
5 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Supportive team culture and strong safety practices with stable staffing and training, although activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Per 2021 targeted inspection: Assured provider was preventing infections, using PPE effectively, accessing testing, managing outbreaks. Per 2019: Risk assessments updated regularly, incidents reviewed for learning.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff described their working environment as very open, felt supported, one said 'It's a really nice team. Very supportive.'
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: Staff described staffing levels as good and stable because many of the staff had worked at the home for a number of years.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff had received specialist training such as end of life care and epilepsy training, with regular supervisions.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff described open and approachable relationship with the registered manager and felt supported.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Staff supported people to enjoy a range of activities which reflected people's individual interests. Per 2021: Staff adapted social activities and used memory blankets during pandemic.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role is mostly routine care with support for individual hobbies and some creative adaptations.
Per 2019 comprehensive inspection: Staff supported people to enjoy a range of activities which reflected people's individual interests.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews