Working at Aran Lodge

Proactive safety culture with lessons from incidents shared via daily WhatsApp, handovers, supervisions; staff knew safeguarding; medicines audits and training in place.

There were enough staff to meet people’s needs, consistent staffing with low turnover per relatives, but not all references received had been verified.

Staff received correct training and supervision; supported for QCF and OSCE qualifications; yearly training from EPUT Care Home Education team.

The registered manager had good oversight of the service, they had encouraged a culture of learning and development. Staff said managers are always around helping and never just in the office.

Wellness manager runs varied programme: weekly 'world cruise' themes with food/music/memories, singers, ukulele, seafront walks, pamper sessions, pen pal initiative.