Last updated: 9 February 2026
"Supportive leadership and stable staffing where the manager works alongside the team, although basic group activities lack a dedicated coordinator."
The professionals we spoke with told us the service had an 'excellent' approach to risk management and dealing with crisis.
Staff felt supported because the registered manager worked closely with them.
There were enough staff to keep people safe and meet their needs... Staff leave and absences were always covered by the provider's own staff or the registered manager.
The provider worked with an external training company to provide a range of face-to-face training for all staff. Staff received a comprehensive induction... They provided individual training and mentoring as well as assessing their skills and competencies.
The registered manager worked alongside staff to help support people. Staff leave and absences were always covered by the provider's own staff or the registered manager.
Whilst people spent most of their time pursuing individual therapies and activities, the provider organised some regular communal events... regular baking activity, communal jigsaws and games, and a visit from a therapy dog.
Basic group activities like baking, jigsaws, games, and therapy dog visits, but no dedicated coordinator or specialist programmes to add more variety to the working day.
regular baking activity, communal jigsaws and games, and a visit from a therapy dog.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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