Working at Aquarius Lodge
20 Approach Road, Margate, CT9 2AN
Operated by Aquarius Lodge
17 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Strong training and effective safety measures, although unrecorded quality checks by management and unclear staff retention hold it back."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections; using PPE effectively and safely; accessing testing for people using the service and staff; infection prevention and control policy was up to date."
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff worked closely together and felt supported and valued by the registered manager. There was a warm and welcoming atmosphere at Aquarius Lodge."
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: We saw that there were enough staff to support people. Staff rotas were drawn up in accordance with a dependency tool which assessed people's needs and rotas were adjusted accordingly.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Existing staff undertook online and face to face training relevant to people's needs, this included; dementia care, diabetes awareness, infection control... staff supported to gain health and social care qualifications."
Management
4/10
!
Per 2019 comprehensive inspection: The registered manager carried out checks, however these were not recorded so we were unable to determine how often these checks took place, what shortfalls, if any were identified and what action was taken to address them.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People were able to take part in a range of different activities... art museum in London... therapy dogs... game of skittles... beautician going around people's rooms."
Points to consider
Manager is in place but does not record quality checks, so its unclear how often issues are spotted and fixed.
The registered manager carried out checks, however these were not recorded so we were unable to determine how often these checks took place, what shortfalls, if any were identified and what action was taken to address them."
Staff numbers match assessed needs but no info on staff staying long-term or using agency workers.
We saw that there were enough staff to support people. Staff rotas were drawn up in accordance with a dependency tool which assessed people's needs and rotas were adjusted accordingly."
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews