Working at April Park Care Home
West Street, Sheffield, S21 4GA
Operated by HC-One Limited
40 bedsResidential homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.8/10
Key Finding
"Good training, supportive culture and enjoyable activities, but no registered manager and staff turnover cause governance and staffing concerns."
Safety & Risk
5/10
!
However, we found medicine administration records did not consistently record the application site of a pain-relieving patch for 1 person... Recording issues were identified in several people's personal care monitoring charts.
Staff Culture
6/10
✓
Staff told us they had regular supervisions and felt able to raise any concerns they had. 'Any issues we raise in staff meetings are resolved quickly.'
Staffing Levels
4/10
!
We received mixed opinions from relatives about the staffing levels. One relative told us, 'The problem seems to turnover of key staff, so there can be a mix of agency and inexperienced staff...'
Training & Dev
6/10
✓
Staff had completed appropriate training which reflected the needs of the people they were providing care for. One staff member told us, 'There is lots of training, it's really good...'
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 3 months and had submitted an application to register.
Programmes
6/10
✓
The service had activities coordinators in place who provided a range of activities... People told us they enjoyed the activities on offer.
Points to consider
No permanent manager in post, so governance systems miss risks and paperwork problems.
At the time of our inspection there was not a registered manager in post... Systems were either not in place or robust enough to demonstrate governance was effectively managed. This was a breach of regulation 17.
Staff turnover means relying on agency and inexperienced workers who don't know residents well.
One relative told us, 'The problem seems to turnover of key staff, so there can be a mix of agency and inexperienced staff, who are unfamiliar with people and routines.'
Some care and medication records miss key details like patch sites or daily checks.
we found medicine administration records did not consistently record the application site of a pain-relieving patch for 1 person... Recording issues were identified in several people's personal care monitoring charts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews