Working at April Court

Lessons were learned from safety events... The management team investigated, ensuring any necessary actions were completed. Staff followed clear processes for supporting people with their money... Medicines were stored safely and securely.

Staff had regular 1:1 supervision with someone more senior. They found this supportive. Staff praised the management team for respecting their diversity, treating them kindly and fairly.

The provider supported staff to obtain nationally recognised qualifications, such as level 2 and 3 qualifications in health and social care. Most staff had completed training about learning disability and autism. Training records reflected that staff were up to date.

The registered manager frequently spent time with people and staff at April Court and knew them well. Shortfalls were addressed swiftly, and staff knew poor practice would not be accepted.