Working at April Cottage Retirement Home
54 Belvoir Road, Coalville, LE67 3PP
Operated by AMS Care Services Ltd
12 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Supportive management and stable long-serving staff deliver good care, but basic activities and standard training need improvement."
Safety & Risk
7/10
✓
People were safe and protected from avoidable harm... Staff had the support and skills to know what constitutes abuse and to apply the provider's protocols.
Staff Culture
6/10
✓
There was a warm and caring culture within the home... Staff spoke highly of the support they received from the registered manager and provider.
Staffing Levels
7/10
✓
Most staff who worked at April Cottage had a long service history there, therefore had developed a wealth of experience... There was sufficient numbers of staff on duty to meet the needs.
Training & Dev
6/10
✓
Staff had the skills and experience to provide people's assessed needs... supported through training and appraisals to deliver a good quality of care.
Management
7/10
✓
The registered manager involved staff and supported them to provide a good quality of care... Staff spoke highly of the support they received from the registered manager and provider.
Programmes
4/10
!
[Person] enjoys bingo, singing and tries other things like the ball and hoop thing they've been trying out. They have outings occasionally.
Points to consider
Only basic activities like bingo, singing, puzzles and occasional outings, no dedicated coordinator or structured programme to make the role more varied.
[Person] enjoys bingo, singing and tries other things like the ball and hoop thing they've been trying out. They have outings occasionally.
Just standard training and appraisals, no specialist courses or funded qualifications for career development.
supported through training and appraisals to deliver a good quality of care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews