Working at Approach Lodge
2 Approach Road, London, E2 9LY
Operated by Approach Lodge Rehabilitation LLP
7 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Supportive management and a family-like team culture with stable staffing, although training lacks funded qualifications and activities need a dedicated coordinator."
Safety & Risk
8/10
✓
Per 2019 comprehensive inspection: Staff had good understanding of safeguarding responsibilities; robust procedures to ensure medicines received safely. 2022: Assured on IPC, PPE, testing, outbreak prevention.
Staff Culture
8/10
✓
Staff told us they felt well supported... regular discussions in daily handovers, team meetings and supervisions; 'We have a good team...' Per 2019: 'It is like a family here.'
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: An established staff team had worked with people for a long time; sufficient levels of staff were deployed across the service to ensure people's needs were met.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff completed training specific to people's needs including mental health awareness; received regular supervision every six to eight weeks.
Management
8/10
✓
One staff member said, 'We have a good team and the manager is always here to support us and has always been available.'
Programmes
7/10
✓
Per 2019 comprehensive inspection: 'MY L.I.F.E' programme to build confidence and independence skills; supported to gym, day centres, cinema, park picnics, mosque, cultural events.
Points to consider
Staff numbers are steady and meet needs with a settled team but no details on agency use or workloads allowing unhurried personalised care.
Sufficient levels of staff were deployed across the service to ensure people's needs were met. Samples of weekly rotas showed staffing levels were consistent.
Staff get specialist training on mental health needs and regular supervisions but no funded qualifications or career progression paths.
Mandatory training covered a wide range of topics... Staff also completed training that was specific to people's needs, which included mental health awareness... regular supervision every six to eight weeks.
Named independence skills programme and community outings like gym and cultural events but no dedicated activities person or specialist therapies.
People were also allocated time each week to go through the provider's 'MY L.I.F.E' programme... supported to attend day centres... gym... cinema... mosque... cultural foods.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews