Working at Appley Cliff - Care Home Physical Disabilities
8 Popham Road, Shanklin, PO37 6RG
Operated by Leonard Cheshire Disability
13 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Supportive management, strong team spirit and good staff retention, but gaps in essential training like safeguarding and fire awareness."
Safety & Risk
6/10
✓
Appropriate systems were in place and followed to protect people from the risk of abuse... However, these [medicines audits] had not identified that staff were not taking action when temperature checks of the fridge... The manager took immediate action. We were assured that the provider was using PPE effectively and safely [in 2022]. (Per 2019 and 2022 inspections)
Staff Culture
7/10
✓
Staff said, 'We all get on well and work as a team.' Staff spoke positively about the manager and told us they felt valued and listened to by them. The service experienced low levels of staff turnover. (Per 2019 comprehensive inspection)
Staffing Levels
6/10
✓
People told us they felt there were enough staff. Care staff told us they felt there were enough staff available... Short term staffing needs were filled by existing staff working extra shifts and using generally consistent agency staff. (Per 2019 comprehensive inspection)
Training & Dev
4/10
!
Not all staff had completed all training as per the provider's training schedule... Approximately one third of staff had training to complete. This included some essential training such as fire awareness, safeguarding and infection control. (Per 2019 comprehensive inspection)
Management
7/10
✓
Staff were very positive about the home's management team and the new manager. 'I feel able to talk to the manager, I'm sure if I had any problems they would be supportive.' The manager had an open-door policy. (Per 2019 comprehensive inspection)
Programmes
6/10
✓
People were provided with opportunities to participate in a range of activities of their choice both within the home and on regular outings to the local community... one person who was a keen gardener was supported to grow vegetables... staff had time to encourage people to participate in individual and small group activities. (Per 2019 comprehensive inspection)
Points to consider
A third of care workers were behind on key training like safeguarding, fire awareness, and infection control.
Approximately one third of staff had training to complete. This included some essential training such as fire awareness, safeguarding and infection control.
Enough staff most of the time but they use agency workers for short-term cover.
Short term staffing needs were filled by existing staff working extra shifts and using generally consistent agency staff.
Varied activities like outings and gardening but no full-time activities coordinator or specialist programmes.
The manager identified they would like people to have more opportunities for activities and community engagement and described this as an area they would like to focus on in the future.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews