Working at Applewood Care Home
Coopers Lane, Basingstoke, RG26 5BZ
Operated by Milkwood Care Ltd
39 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Excellent safety measures and supportive culture with good training and varied activities, but no registered manager and staff sometimes too busy for meaningful chats."
Safety & Risk
8/10
✓
2021 IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding and social distancing rules, admitting people safely, using PPE effectively, accessing testing, promoting safety through premises hygiene, managing outbreaks effectively, and had up-to-date IPC policy.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff consistently told us the management team had created a supportive environment where their opinions and views were discussed and taken seriously, which made them feel their contributions were valued.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: There were sufficient numbers of staff deployed to meet people's needs safely, although sometimes they felt they did not have time to stop and engage in meaningful conversations with people.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff had an effective induction, ongoing training and support to maintain necessary skills and knowledge, supervisions and appraisals in place.
Management
2/10
✕
Per 2019 comprehensive inspection: Applewood did not have a registered manager in post.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Dedicated activities coordinator provided varied programme including 'Strictly Friday' dancing, animal therapy, outings to pantomimes, one-to-one sessions, pet friendly runner-up award.
Points to consider
No permanent manager registered with the regulator.
Per 2019 comprehensive inspection: Applewood did not have a registered manager in post.
Staffing is adequate for safety but staff sometimes feel too busy for chats and one-on-one time with residents.
Per 2019 comprehensive inspection: Staff consistently told us that there were always enough staff to meet people's needs safely, although sometimes they felt they did not have time to stop and engage in meaningful conversations with people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews