Working at Appletrees
Chapel Row, Newbury, RG7 6PB
Operated by Community Homes of Intensive Care and Education Limited
8 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by management with good training, happy team spirit and strong safety practices, but rely on bank and agency staff to cover shortfalls."
Safety & Risk
8/10
✓
Per 2021 inspection: We were assured that the provider was preventing visitors from catching and spreading infections; using PPE effectively and safely; accessing testing; promoting safety through layout and hygiene; managing outbreaks; policy up to date.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: Staff were happy in their jobs and there was a good team spirit. They felt supported by the management.
Staffing Levels
5/10
!
Per 2017 comprehensive inspection: There were a minimum of four, and maximum of five support staff, plus the activity coordinator and registered manager throughout the day... Bank staff also helped... covering staff shortfalls that occurred due to staff absences; Per 2021: block booking agency staff.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff continued to receive one-to-one supervision and appraisals... training to support specific individual needs such as autism and diabetes. Induction and refresher training was structured to correspond with the care certificate... SCIP.
Management
7/10
✓
Per 2017 comprehensive inspection: Staff told us that they continued to feel supported by the registered manager and said that they worked well as a team. The registered manager had an open door policy.
Programmes
6/10
✓
Per 2017 comprehensive inspection: A full-time activity coordinator met with people regularly... activity records individual to each person... daily trips and annual holidays... celebration parties.
Points to consider
Staffing is adequate but they use bank and agency workers to cover absences like training and leave, plus more agency during the outbreak.
Bank staff also helped to ensure continuity of care was provided... covering staff shortfalls that occurred due to staff absences, such as training and annual leave. Per 2017; The recent outbreak... block booking agency staff... Per 2021.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews