Working at Appletree House Residential Care Home
9 Pratton Avenue, Lancing, BN15 9NU
Operated by Appletree House Care Home
14 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Strong leadership from a new manager, positive staff culture and safe practices, but limited activities without a dedicated coordinator and occasional agency staffing hold it back."
Safety & Risk
7/10
✓
Risks to people were assessed and mitigated. Staff followed safeguarding guidelines... Medicines were managed safely.
Staff Culture
7/10
✓
Staff told us the culture of the service was more positive and they were enjoying being part of the change process.
Staffing Levels
5/10
!
There were enough staff to meet people's needs... Staff worked additional hours and on occasions agency staff were used.
Training & Dev
6/10
✓
There was a range of training available... mandatory training such as safeguarding... additional training... dementia and stroke awareness. Staff new to care undertook the Care Certificate.
Management
7/10
✓
A new registered manager had been appointed and we received positive feedback about them from people and visitors to the service.
Programmes
4/10
!
People told us they enjoyed a range of activities. During the inspection we observed a game of bingo... enjoyed quizzes... lady who comes in to sing... garden party.
Points to consider
Only basic activities like bingo, quizzes and singing visits with no dedicated coordinator, so days are mostly routine personal care.
People told us they enjoyed a range of activities. During the inspection we observed a game of bingo... enjoyed quizzes... lady who comes in to sing... garden party.
Staffing is adequate but vacancies mean occasional agency workers and staff working extra hours to cover gaps.
There was an active recruitment drive for care staff vacancies... Staff worked additional hours and on occasions agency staff were used.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews