Last updated: 10 February 2026
"Supportive leadership, stable staffing and strong safety culture, although basic activities and standard training need improvement."
The provider had a strong and positive culture of safety, based on openness and complete honesty. Staff actively listened to concerns about safety and thoroughly investigated and reported safety events.
Staff spoke highly of the registered manager, praising their supportive leadership, clear communication, and genuine commitment to both staff well-being and resident care. Staff felt supported and valued.
There were enough qualified, skilled, and experienced staff... A relative said, 'This is a very stable and safe environment because staff are constant and not many changes of staff leaving or coming in.'
Staff received training and supervision to perform their roles well. The provider had oversight of training within the service.
Leaders were visible, knowledgeable, and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment.
People told us staff were there when they needed them including to spend quality time whilst doing activities and their favourite pastimes. Dementia ambassador provided advice to the activities coordinators.
Only basic activities and pastimes mentioned, so shifts are mostly routine personal care without much variety or specialist programmes.
staff were there when they needed them including to spend quality time whilst doing activities and their favourite pastimes.
Standard training programme with supervision in place, but no specialist courses or funded qualifications for career growth.
Staff received training and supervision to perform their roles well. The provider had oversight of training within the service.
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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