Working at Appleton House
26 Chafen Road, Southampton, SO18 1BB
Operated by Community Homes of Intensive Care and Education Limited
7 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong safety practices and regular training with supervisions, but unclear staff retention and basic group activities hold it back."
Safety & Risk
8/10
✓
The provider had in place appropriate systems and processes to protect people from harm... Staff were aware of the provider's whistle blowing policy... Processes were in place to make sure medicines were administered and stored safely.
Staff Culture
6/10
✓
There was a supportive, empowering culture... Staff working at the service shared the provider's vision. A care worker at Appleton House was awarded the provider's 'employee of the month' recognition.
Staffing Levels
6/10
✓
The provider made sure there were sufficient numbers of suitable staff deployed to keep people safe... We saw staff were able to go about their responsibilities in a calm, professional manner.
Training & Dev
7/10
✓
Following staff induction there was a programme of training the provider had identified as mandatory... The provider used staff supervisions to follow up and reinforce training. At Appleton House the registered manager held supervisions every two months.
Management
7/10
✓
The registered manager produced a weekly governance report and undertook a monthly internal audit... The provider engaged with staff by means of regular meetings and supervisions, as well as continued informal contact.
Programmes
6/10
✓
The provider organised group events within the home and in cooperation with other nearby homes. Examples of these were a barbecue hosted at Appleton House... Monday cinema trips, and a camping holiday had become a regular annual event.
Points to consider
Staff numbers are enough for safe care and calm workdays, but no info on low staff turnover or avoiding agency workers.
The provider made sure there were sufficient numbers of suitable staff deployed to keep people safe.
Varied outings like cinema trips and camping add some interest, but no specialist activity programmes or coordinator to enrich the role.
The provider organised group events... Monday cinema trips, and a camping holiday had become a regular annual event.
Staff get supervisions and meetings, but no comments from staff on feeling really valued or strong team spirit.
The provider engaged with staff by means of regular meetings and supervisions, as well as continued informal contact.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews