Last updated: 9 February 2026
"Strong management, good training and positive culture shine through, but agency staffing and limited activities are drawbacks."
People were protected from avoidable harm as staff understood how to recognise signs of abuse... Risk assessments were in place... Medicines were administered and managed safely by trained staff.
The service had an open and positive culture within Applelea. Leadership was visible and promoted good teamwork. Staff spoke highly about the management and had a clear understanding of their roles.
There are enough staff to meet people's needs. Rotas are covered by contracted, bank or agency staff.
Staff had received training in topics such as health and safety... and specific to the people they supported for example; challenging behaviour, epilepsy and learning disability and autism awareness. Staff received annual appraisals and regular supervisions.
Staff spoke highly about the management... 'The registered manager is a good manager, very dedicated and always has people's best interest at heart. They... leads by example.'
People were supported to access the community... shopping, eat away... massage and music sessions... 'accreditation system development award network' modules including 'engaging in the world around me' and horticulture.
Staffing is adequate but rotas sometimes covered by agency or bank staff.
Rotas are covered by contracted, bank or agency staff.
Activities include community outings and music sessions but no specialist programmes or dedicated coordinator.
People were supported to access the community and participate in activities which matched their hobbies... massage and music sessions arranged by the home.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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