Working at Applegarth Care Home Ltd

Managers have gaps in checking records properly, like stopped medicines or consent forms not always updated on time.

Quality assurance systems were not always effective, and records were not always accurate or complete. For example, we identified a particular medicine was no longer being administered to one person. Staff told us the GP had, 'Stopped the medicine'. However, there was no record from the GP to this effect.

Only standard induction and shadowing for new staff, no specialist training or funded qualifications mentioned.

Staff completed an induction and shadowed experienced staff before working alone.

Activities are basic like quizzes and general interests, no specialist programmes to make the role more varied.

People were supported to undertake activities and follow their interests. One person said, 'We do quizzes and I enjoy that'. Another person said, 'We do different things'.