Working at Appledown
15 Heather Lane, Hayle, TR27 6NG
Operated by Appledown Care Home Limited
6 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Effective leadership and a compassionate homely culture, but limited activities programmes and unmonitored medicines storage temperatures need improvement."
Safety & Risk
7/10
✓
People received their medicine as prescribed... Medicines were stored securely. However, the temperature of the area in which medicines were stored was not routinely monitored
Staff Culture
8/10
✓
People and relatives were complementary of the service's compassionate culture... Staff told us, 'I love it here. It is the best job ever, so homely and relaxed'
Staffing Levels
7/10
✓
Staff were confident the service was constantly safely staffed... 'We have plenty of staff and there are always [staff] who want extra hours so we can get cover for leave and sickness' (1 on bank)
Training & Dev
7/10
✓
records showed training was regularly refreshed and updated... All staff had received training in supporting people with a learning disabilities and autistic people... received regular supervision
Management
8/10
✓
Managers provided effective leadership, guidance and support to the staff team. Staff felt well supported... 'The managers are amazing, they have been absolutely superb in supporting me'
Programmes
6/10
✓
People were supported to participate in voluntary work placements and a range of activities within the service and the local community. The service also supports people to go on holiday annually
Points to consider
The role has some community outings, voluntary work support, and holidays, but no dedicated activities coordinator or specialist programmes to make days more varied and fulfilling
People were supported to participate in voluntary work placements and a range of activities within the service and the local community. The service also supports people to go on holiday annually
Medication storage temperature is not checked regularly, so there is a small risk with medicine safety
the temperature of the area in which medicines were stored was not routinely monitored
Some shifts are covered by bank staff instead of the permanent team
'I think we are fully staffed, there are 12 of us altogether and 1 on bank'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews