Working at Applecroft Residential Care Home

The manager spends too much time helping with hands-on care and does not have enough protected time for paperwork and oversight.

The registered manager did not have protected time to complete administrative roles as they were often required to support care staff on the floor and consequently some administrative tasks did not get completed.

Staffing is adequate but staff sometimes have to cover kitchen duties which makes the workload tougher.

Staff told us... 'Staffing levels are ok, but it's a big responsibility if we have to cover the kitchen as well. We need a full time cook.'

Only basic activities with a new coordinator just starting to build a programme, so the role lacks variety right now.

A new activity co-ordinator had begun to develop an understanding of people's interests and preference and was developing relationships with external agencies...