Last updated: 10 February 2026
"Strong safety practices and an open culture where staff feel supported, but basic training, activities, and staffing hold it back."
Per 2022 targeted inspection: Staff had received training in infection control to keep people safe. There was a clear and robust cleaning schedule in place.
Per 2019 comprehensive inspection: Nurses and care staff told us they were confident that any concerns they raised would be taken seriously so that action could quickly be taken to keep people safe.
Per 2019 comprehensive inspection: On both days of our inspection there were enough nurses and care staff on duty to enable people to promptly receive all the care they needed.
Per 2019 comprehensive inspection: Nurses and care staff had also received on-going refresher training and guidance to keep their knowledge and skills up to date.
Per 2019 comprehensive inspection: There was a registered manager in post who had promoted an open and inclusive culture in the service.
Per 2019 comprehensive inspection: There were two activities coordinators who invited people to participate in a range of small-group activities such as playing board games and enjoying arts and crafts.
Only standard refresher training with no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Nurses and care staff had also received on-going refresher training and guidance to keep their knowledge and skills up to date.
Activities are basic like board games, arts and crafts, and chats, so the role lacks specialist programmes.
Per 2019 comprehensive inspection: There were two activities coordinators who invited people to participate in a range of small-group activities such as playing board games and enjoying arts and crafts.
Staff numbers meet basic needs but no details on low agency use or strong team retention.
Per 2019 comprehensive inspection: On both days of our inspection there were enough nurses and care staff on duty to enable people to promptly receive all the care they needed.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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