Working at Appleby Grange
Bongate, Appleby In Westmorland, CA16 6HN
Operated by Cinnabar Support and Living Ltd
29 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported in a positive culture with stable staffing and good safety, but organisation oversight and clinical training records need strengthening."
Safety & Risk
7/10
✓
The service was safe. Risks... were assessed and mitigated. Medicines were managed in a safe way... the registered manager carried out a monthly analysis of any accidents or incidents.
Staff Culture
7/10
✓
The home had a positive culture... Staff commented on the friendly atmosphere and support they received... 'It's a lovely place for people to live and a lovely place for staff to work' and 'The manager supports us very well.'
Staffing Levels
6/10
✓
There were sufficient staff in appropriate roles to support the people who lived there. Relatives praised the stability and quality of staff.
Training & Dev
6/10
✓
Since the last inspection the provider put a training policy in place... essential staff training was updated. A schedule of supervision and appraisal showed staff had access to regular individual support; however, the training matrix for clinical skills was largely blank.
Management
5/10
!
Relatives and staff said the registered manager was 'very approachable'; however, 'some [management records and audit systems] still needed strengthening and there had not always been effective oversight by the organisation'.
Programmes
6/10
✓
Per 2020 comprehensive inspection: Activities were provided by an activities co-ordinator... theme days, world wildlife day, all the staff will dress up and we do arts and crafts... baking after lunch.
Points to consider
The managers above the home manager do not always spot and fix issues quickly enough, as oversight and audits still need strengthening.
Some [management records and audit systems] still needed strengthening and there had not always been effective oversight by the organisation to make sure that shortfalls were identified and addressed.
Training covers the basics now but records of nurses clinical skills are mostly blank and need completing.
The training matrix included a list of the clinical skills for nurses but this record was largely blank. The operation director agreed to ensure staff identified their competencies in these areas so the matrix could be updated.
Staffing is sufficient with stable staff but no details on low agency use or extra efforts to keep shifts filled easily.
There were sufficient staff in appropriate roles to support the people who lived there.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews